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News

03 March 2021

Am I getting a refund because of COVID?

If you rent a flat on an estate that we look after - yes.

If you’re a leaseholder, it works slightly differently - click here to find out more.

The ‘Your rent this year’ letter you got in the post …

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02 March 2021

Why do rents change every year?

Every year things tend to cost a bit more – inflation, materials going up in price, market prices going up, etc.

This means it costs us more to deliver the same services, which is why our charges typ…

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02 March 2021

Money getting tight?

You should not have to struggle to buy food or fuel, or to pay your bills.

Times are tough for lots of families because of the pandemic, and we’ve heard of loansharks and doorstop lenders exploiting …

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02 March 2021

How to update your benefits

If benefits pay for your rent, even if only part of it, don’t forget to update the relevant organisations so they know to review your claim. If you don’t do this, you might not receive the right amoun…

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02 March 2021

What's new about your service charges?

Actually, not much.

Things may look quite different this year, but the way you are being charged is the same.

Letters you have had in the past probably looked like this:

This showed your rent, se…

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