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Changes to your water and wastewater charges

Changes to your water and wastewater charges

As you may already know from 1 April 2019 Thames Water will collect water and wastewater charges directly from you, our residents and we will stop collection as agents on their behalf.

Unfortunately, our Officers will no longer be able to advise you about your water charges. If you would like to find out more about the charges, please contact Thames Water directly on 0800 009 4238 (Monday to Friday 8am-8pm and Saturday 8am-6pm).