We appreciate the huge impact coronavirus is having on people’s lives. Lots of new services have been set up to help people who have been affected by the coronavirus outbreak. There is some more specific advice below, but for general support and advice, see:
If the current situation is having an impact on your finances, please don’t keep this to yourself. We’re encouraging our customers to reach out and contact our Income team (using the form below) for support if they need it.
For other money/debt advice, these charities and services are also offering advice:
If you can't get to the post office to top up your gas/electric or to pay your rent, please contact your supplier who may be able to:
The government has launched an emergency package with energy suppliers to make sure you don’t face any additional hardships in heating or lighting your home during the coronavirus outbreak. You can also find more information on the following websites:
If you’re struggling to pay your water bills, Thames Water recently designed two new schemes called WaterHelp and WaterSure to help those that have:
To apply for the scheme, you can fill out an application form through their website.
Services and groups across Hertfordshire are getting ready to support people affected by the coronavirus. Here are some other places you can go for support:
Support services for wellbeing and bereavement:
The Help Hub has been set up to support anyone who find themselves struggling emotionally due to the Covid-19 Coronavirus.