Don’t worry, your rent won’t be changing until April, as normal.
But we held a consultation about rents in November. Thank you to those involved; it was good to speak to you in more detail. Something the customers involved said would be helpful would be to know about any changes a bit earlier. To give you more time to plan.
Here's how your rent will change and what to do if you're worried about paying for rent or any of your other bills (food, fuel, energy, etc).
This year, your rent will go up by 4.1%.
For example:
None of us look forward to prices going up. We don’t make a profit, but rents go up with inflation as materials, goods, etc. cost us more. We also don’t choose the amount. Rents are going up by CPI + 1%: the Government decides this figure (your tenancy agreement also explains more on this).
But we know you’re facing other bills, so deciding what to do about rents this year was a tough decision. In the November consultation, we set out what would happen if we did or didn’t put our rents up. Our Chief Exec asked for your feedback.
Your new rent will start from 4 April. You’ll get a letter in late Feb / early March with a breakdown of your charges, plus advice on what you need to do next.
BUT this only applies to rent. If you also pay service charges, these are calculated differently. They’re based on how much we spent last year. Click here to find out more about service charges.
We can’t tell you your exact rent any earlier than this – but if you already have worries about paying rent (or any of your other bills) please don’t wait to talk to us.
It probably feels like a lot coming from different directions at the moment - but it doesn't have to be all on you.
Don’t struggle on your own. There’s lots of support out there and we can point you in the right direction. But it’s better to contact us now, before things mount up, and we might be able to help save you some stress.