Your tenancy number is a 4 to 6-digit code unique to your account with us.
It should only contain numbers - so ignore any letters you see before it. You can find your tenancy number at the top right of a B3Living rent statements or letters.
If you can’t find it, contact us:
- Using the live chat below
- By calling us on 01992 453700
- Or by logging a request here
If you log a request, we’ll need to get back to you to check your identity and confirm your tenancy number.