Making payments


Whether you're a tenant or a home owner, you can make payments online through this website.

Direct debit

You can set up a Direct Debit over the phone. It’s quick and easy and you can either pay weekly or monthly on the 10th or 30th of each month. Phone us on 0800 107 0713. You can also complete a Direct Debit Mandate form and post it to B3Living, Scania House, Hoddesdon, Hertfordshire, EN11 8TS.

Internet banking

You can make payments online or from your bank through internet banking. You will need your account reference number (5 digits long) and these bank details: Lloyds TSB account name: B3 Living Sort code: 30-99-86 Account number: 01573497

Bank standing order

This is an instruction to your bank to make payments at an agreed time. This can only be varied by you. You can download the Standing Order form,  or freephone 0800 107 0713 to have it sent to you.

Debit card

To pay rent by debit card you can use any PayPoint outlet. We can also take debit card payments at Scania House or you can use the Kiosk at Broxbourne Council’s Bishops College.


To pay in cash you will need your account card. You can use any PayPoint outlet


To pay rent, make your cheque payable to B3Living and send it or bring it to Scania House, 17 Amwell Street, Hoddesdon, EN11 8TS.

If you are struggling to cope or need support call us on 01992 453 700 or email: