If an emergency happens, call 01992 453 750 immediately, or our out of office hours number 01992 453 700 - don't wait to report these online. Emergency repairs include:
- Uncontrollable leaks.
- Complete loss of power.
- Blocked toilets – if there is only one in your home.
- Blocked baths, showers, or sinks – if you used a plunger or drain unblocker and haven’t been able to clear it.
- Issues with heating or hot water.
- Roof leaks.
- Making your home secure.
Gas leaks: 0800 111 999*
Heating repairs: 0208 370 4500 (press ext 631 or option 1, then 1, then 1, then 4)
*Calls to these numbers are free from a landline. From a mobile they may be expensive