Publications

Our ‘Better Futures’ strategy will see us improve the service we provide and deliver more new homes to address housing provision.

Download our core publications

2023-24

2023-24 Annual Report/Financial Statements - download.
2023-24 Customer Annual Report - read.

Older publications

Click the links below to access documents from previous years.

2022-23 Annual Report/Financial Statements - download.
2021-22 Annual Report/Financial Statements - download.
2020-21 Annual Report/Financial Statements - download.
2019-20 Annual Report/Financial Statements - download.
2018-19 Annual Report/Financial Statements - download.
2017-18 Financial Statements - download.
2016-17 Financial Statements - download.
2015-16 Financial Statements - download.
2014-15 Financial Statements - download.
2013-14 Financial Statements - download.
2012-13 Financial Statements - download.

2022-23 Value for Money report - download.
2021-22 Value for Money report - download.
2020-21 Value for Money report - download.
2019-20 Value for Money report - download.
2018-19 Value for Money report - download.

Customer Feedback Policy - view
Lettings and Allocations Policy - view
Anti-social Behaviour Policy - view
Fixed-term Tenancy Changes Policy - view
Rent Collection Policy - view

2022-23 Customer Annual Report - download.
2021-22 Customer Annual Report - download.
2020-21 Customer Annual Report - download.
2019-20 Customer Annual Report - download.
2018-19 Annual Report - download.
2017-18 Annual Report - download.
2016-17 Annual Report - download.
2015-16 Annual Report - download.
2014-15 Annual Report - download.

2022-23 ESG report - download.
2021-22 ESG report - download.
2020-21 ESG report - download.

Better Futures 2021-24 - download
Community Sustainability Strategy 2018-23 - download
Customer Strategy (summary) - download
Equality, Diversity, and Inclusion strategy 2022 -25 - download

Back to 'How we're performing' >>

Click4Assistance UK Live Chat Software