
Download our core publications
2024-25
- 2024-25 Annual Report/Financial Statements - download
- 2024-25 Environment, Social, Governance report - download
- 2024-25 Value for Money report - download.
- 2024-25 Customer Annual Report - read
- 2024-25 Annual Complaints Handling and Service Improvement Report - download
- 2025-28 Customer Strategy - download
Older publications
Click the links below to access documents from previous years.
Customer services information
We publish information about the services we offer customers and how they are doing.
