Everything we do, as a landlord, an employer and within the local community, should reflect our values around equity, diversity and inclusion.
We know we have more work to do to build a workforce that's representative and to make sure our services and culture are as inclusive as possible. We've started this journey and learning will be a big part of it.
Equity, diversity, and inclusion are distinct concepts, yet it is important to consider them together.
- Equity is about removing barriers so that everyone can achieve their full potential, regardless of their background or identity.
- Diversity is about respecting and celebrating people’s differences and treating each person as an individual.
- Inclusion is about giving equal access and opportunities to all, by getting rid of discrimination and intolerance (removing barriers).
Feedback from our customers makes a big difference.
Without it, it's harder to know if we're making the right improvements to our services.
If you would like to share your honest opinions with us and better represent the voice of your neighbours, you can join our Customer Community.
Want to find out more?
- Click here
- Talk to us on the live chat below (manned by human from 9am-5pm)
- Email customer.community@b3living.org.uk
- Call 01992 453726.
Anyone who has concerns about our approach to equality, diversity or inclusion can also email us on equality@b3living.org.uk.
What are we doing to develop equity, diversity, and inclusion at B3Living?
We have six core themes to support this work:
- Understanding our people (colleagues).
- Increasing our EDI awareness and knowledge.
- Fostering a safe and inclusive culture.
- Developing our diverse talent.
- Providing a personalised and inclusive service for our customers.
- Creating an inclusive and diverse workplace.
We are accredited as part of the Disability Confident programme.
(formerly known as Two Ticks - Positive about Disabled People)
This means that we have committed to working to attract, recruit and retain staff with disabilities. That includes offering interviews to job applicants with disabilities who meet all the essential criteria and providing reasonable adjustments and flexibility for applicants and colleagues with disabilities.