We want to provide excellent quality services. Click on the links below to find out about our service standards and whether we're meeting them, and how you can influence what we do. If you don't think we're meeting our standards, please do raise a complaint with us.
Got a call from IFF? Click to find out more.
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Complaints
Make a complaint & more on our complaints process
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Have your say
Join the customers who influence our decisions
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You said, we did
Changes we've made based on your feedback
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Service standards and performance
The quality service you can expect from us
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Compliments and suggestions
Submit an idea or tell us what's going well
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Together with tenants
An initiative to strengthen customer relationships