Visiting our office

We hope you enjoyed living in your home. We're sorry to see you go.

First of all

You'll need to give us 4-weeks notice. Let us know you're thinking of leaving by: 

  • Calling the lettings team on 01992 453700
  • Letting us know via the myB3Living app or your online account
  • Speaking to us via live chat 
  • Posting a letter to Scania House (EN11 8TS) 
  • Sending an email to lettings@b3living.org.uk.

Once you've told us you're leaving, we'll send you a tenancy termination form in the post. 

Remember to... 

  • Check Your Rent Balance
    Make sure your rent account has enough to cover you until your move-out date. If you’re not sure how much you owe, give us a call.

  • Report Repairs
    If there's any repairs, make sure you’ve reported them. Also, take care of anything our surveyor asks you to fix.

Check out our moving out checklist for more information.


 

After you inform us that you're moving home, we'll send you a tenancy termination form. Don’t worry, it’s just to tell us why you’re leaving and get it in writing.

It'll also give you an appointment for our surveyor to do a property inspection. You can change the date/time by calling 01992 453700 option 7. 

Before you move out, we’ll need to do a quick property inspection with our surveyor. They’ll check for any repairs or missing doors that need replacing. It should take about 1 hour. 

Note: Our surveyor might ask you to do a couple of minor repairs before handing your keys back. 

Our Lettings team are always here to help answer any questions you might have. 

01992 453700 option 7

lettings@b3living.org.uk

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