Keeping your independence

Our flats are various sizes and most have built-in wardrobes and level access showers.

If a flat that becomes available to you does not have a level access shower and you require one, we can refer you to Adult Care Services for an assessment.

If you are unable to carry out day to day tasks such as housework or laundry, we can also put you in touch with agencies to assist you with these.

Please note, unfortunately we do not allow pets and encourage visitors not to stay over if possible.

We advise all applicants view both the schemes to gain a better understanding of what extra care housing has to offer and to get a feel for the location and layout of the schemes.

Due to the high demand of our schemes, we will put your name down on both sites to increase your chances of a vacancy becoming available.

All of our customers are provided with a personal alarm pendant for use in an emergency. Pushing the red button on your alarm will alert the care team to let them know you require urgent help. We can also provide you with other devices such as telecare at an additional cost.

You will receive an initial assessment, which will advise on the level of care you need and the additional cost.

Care packages are commissioned by the Hertfordshire County Council and provided by a care agency. Carers are on site at both of our schemes from 7am till 10pm and from 10pm till 7am for emergencies.

There are communal laundry rooms available for you to use at both of our schemes from 10.30am daily.

Our flats do not include a washing machine but our laundry rooms are available for you to use at your own leisure. 

Our extra care schemes provide an opportunity for social interaction and to meet with other customers in the communal areas if you choose.

There are also various activities and entertainment that take place throughout the week.

You will be charged a monthly rent.

This charge includes:

• Caretaking
• Grounds maintenance
• Heating
• Laundry facilities
• Housing related support
• Lighting maintenance
• Fire safety equipment
• Communal housekeeping
• TV maintenance

This list is subject to change.

You will receive a full breakdown of charges with your welcome pack.

Depending on your care package, a carer may be able to support you by preparing your breakfast and evening meals in your home.

Lunches are available from an independent hot meal provider at an additional cost. These are served in the communal dining area, providing an opportunity to socialise with the other customers in the scheme.

From Monday to Friday our dining areas are open for you to have your lunches in if you choose.

On weekends and Bank Holidays the meal provider will deliver your food directly to your home.