For customers
For customers
Rent, charges and benefits
Pay now
What's my balance?
Worried about paying?
Leasehold accounts
Your rent statement
Benefits
Service charges
Repairs and building safety
Report a repair
Emergency repairs
Home maintenance
Your estate or block
Your safety
Energy saving
Cosy homes project
New customers
New tenant guide
New homeowners
New customer info
How to rent
Support for older customers
Neighbourhood issues
Report neighbourhood issues
Garages
Find a garage
Paying rent for your garage
Garage Lettings and Allocation Policy 2024
Stop renting a garage
Help and support
Food and essentials
Money advice
Parents and carers
Training and jobs
Domestic abuse
Home furniture
Health and wellbeing
Older customers
Energy and fuel
Adaptations
Feedback and complaints
Complaints
Have your say
You said, we did (1)
Service standards and performance
Compliments and suggestions
You said, we did
Together with tenants
Who is IFF?
Moving out
Moving options for tenants
Subletting
Ending your tenancy
Selling your home
Tenancies and leases
Buy more shares
Customer updates
Grass cutting updates
more
Building homes
Building homes
Current Developments
Mark Davies Court
The White House
Bishop's Stortford North
High Lane
Barrow Lane
High Leigh - Phase 4
The Limes Nursery
Bengeo - Phase 2
Completed Sites
Beech Walk
Brewery Road
Cheshunt Lakeside
Cunningham Road & Montgomery Drive
Oaklands
High Leigh
Juniper Court
Saffron Ground Gardens
The Stiles
Stoneshot Farm
Newgatestreet Road
Middleton Court
New business
Joint ventures
We're starting 400 new homes - see our projects
more
About us
About us
Who we are
Values
Our people
Equality, diversity and inclusion
Accreditations
What we do
Our strategy
How we're performing
Community partners
Customer stories
Sustainability
Work with us
Job vacancies
Perks and benefits
Help with applying
Colleague stories
Working at B3Living
Publications
Legal and regulatory
For regulators
Privacy and cookies
News
Contact us
Emergencies
Visiting our office
2024 at B3Living
Better Futures 2024-27
more
SEARCH
MY ACCOUNT
Login
How to set up an account
What's MyB3living for?
Checking your balance
Booking a repair appointment
Downloading the app
Problems with your account
B3Living
/
About us
/
Legal and regulatory
/
For regulators
/
Rent collection policy
Rent collection (income management) policy
Where's the problem?
Aerials and satellites
Bathroom and kitchen
Cold water issues and leaks
Electric and lighting
External doors and windows
Heating, gas and boilers
Condensation, damp and mould
Internal doors
Keys and fobs
What to do if you spot asbestos?
Damages and recharges
Repairs for leaseholders
Back to main menu >>
Click4Assistance UK Live Chat Software
