For customers
For customers

Rent, charges and benefits

Pay now

What's my balance?

Worried about paying?

Leasehold accounts

Your rent statement

Benefits

Service charges

Repairs and building safety

Report a repair

Emergency repairs

Home maintenance

Your estate or block

Your safety

Energy saving

Cosy homes project

New customers

New tenant guide

New homeowners

New customer info

How to rent

Support for older customers

Neighbourhood issues

Report neighbourhood issues

Garages

Find a garage

Paying rent for your garage

Garage Lettings and Allocation Policy 2024

Stop renting a garage

Help and support

Food and essentials

Money advice

Parents and carers

Training and jobs

Domestic abuse

Home furniture

Health and wellbeing

Older customers

Energy and fuel

Feedback and complaints

Complaints

Have your say

You said, we did

Service standards and performance

Compliments and suggestions

Together with tenants

Who is IFF?

Moving out

Moving options for tenants

Subletting

Ending your tenancy

Selling your home

Tenancies and leases

Buy more shares

Customer updates
Grass cutting updates
more
Building homes
Building homes

Current Developments

Mark Davies Court

The White House

Bishop's Stortford North

High Lane

Barrow Lane

Completed Sites

Beech Walk

Brewery Road

Cheshunt Lakeside

Cunningham Road & Montgomery Drive

Oaklands

High Leigh

Juniper Court

Saffron Ground Gardens

The Stiles

Stoneshot Farm

Newgatestreet Road

Middleton Court

New business

Joint ventures
We're building 250 new homes - see our projects
more
About us
About us

Who we are

Values

Our people

Equality, diversity and inclusion

Accreditations

What we do

Our strategy

How we're performing

Community partners

Customer stories

Sustainability

Work with us

Job vacancies

Perks and benefits

Help with applying

Colleague stories

Working at B3Living

Executive Director (Operations)

Publications

Legal and regulatory

For regulators

Privacy and cookies

News

Contact us

Emergencies

Visiting our office

2024 at B3Living
Better Futures 2024-27
more

SEARCH
Login How to set up an account What's MyB3living for? Checking your balance Booking a repair appointment Downloading the app Problems with your account